To use the ID-card on the Safari browser, you will need the necessary web components installed on your computer: software package can be downloaded from the install ID-software page.
Then you will have to allow use of the Web eID plug-in in Safari. By default, it is not allowed.
NB! There is no Web eID extension in the web browser of mobile devices (phone, tablet, etc.). The Web eID extension is only available in computer web browsers.
If you have problems using the ID-card with Safari (for example, you are unable to access e-services or give digital signatures etc.), the problem is probably in the Safari settings. Luckily, this problem is easily solved.
Our step-by-step instructions will allow you to easily and conveniently verify that all of the plugins you will need to use the ID-card are allowed in Safari. Be sure to watch the video tutorial.
Allowing Safari plug-ins
To use the ID-card on the Safari browser, you will need the necessary web components installed on your computer: software package can be downloaded from the install ID-software page.
Then you will have to allow use of the "Web eID" plug-in in Safari. By default, it is not allowed.
Our step-by-step instructions will allow you to easily and conveniently verify that all of the plugins you will need to use the ID-card are allowed in Safari. Be sure to watch the video tutorial.
Step 1: Open Preferences in Safari
Open the "Safari" menu in the Safari web browser and select "Preferences".
Step 2: Open the Extensions tab
This opens the extensions window – find the "Extensions" menu link with the puzzle icon in the upper menu and click on it. Then check that "Web eID" (link with the ID-icon) in the left-hand menu is ticked. Now allow the extension to be used on every websites. Click the "Always Allow on Every Website …", and then "Always Allow on Every Website".
NB! If there is a “Token signing” extension in the extension selection, it should be removed. Instructions for removal can be found here.
Step 3: Check that everything is working
After you have permitted the Web eID plugin, you should be able to use your ID-card with Safari. If necessary, restart your computer and try again.
However, if the ID-card still doesn’t work, check that DigiDoc4 Client reads your data correctly – maybe the problem lies in the card or the card reader. You can always use another web browser as well (e.g. Mozill Firefox or Google Chrome) or contact ID-help.
Security software
On some occasions, some third-party software, such as antivirus, adware, etc., handicaps ID software’s work – and the use of your ID-card. Instructions for adjusting your security software settings find here.
