Google Chrome: Digital signing in e-services fails

Most common reason why digital signing with eID card in e-services fails is that signing plugin (Token signing) status is 'Disabled'.

Follow these steps to enable 'Token signing' plugin:

  • run Google Chrome and on top right corner click on icon which reminds three (3) dots and choose 'More tools > Extensions';

  • another tab will be opened, from where find plugin named 'Token signing' and make sure that its status is 'Enabled';

Changes will take effect after closing all Chrome windows. Do that, re-open one and digital signing with Chrome should be working.

NB! If you did not find plugin named 'Token signing' then click here. You will be directed to Chrome web store. Click on 'ADD TO CHROME' and accept installing the plugin. After its done verify that plugin status is enabled.


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